Our Services

We will handle all your customer service needs in one place.

Customer Service Agents

We will handle all your customer service needs. All our agents are trained to exceed all tasks and goals

Support Representatives

Looking for the best support reps, hire our call center to pick up and handle all your support calls today.

Retention Agents

A retention rep is an important part of any business. We train the best retention reps at CCG.

Admin Representatives

Need help with admin work? We got you covered, our admins are trained to handle pressure and work overtime to complete the task.

FAQ

This all depends on your needs and hours they will work. We offer a 20% discount for a 3 month or longer contract. 

Our agents are strictly remote and monitored by our aware winning software to make sure all calls are recorded and screens monitored. 

We have you covered with a backup trained agent to take there place and make sure your company receives the best service possible. 

Are agents go through an intensive training in communications, customer service and client satisfaction. We have weekly training calls and support for each team at CCG. 

We look for agents that are well skilled in communications and put the client first. No slackers, just we meant individuals that deliver an excellent customer service. 

One call away or send us an email so we can pause or cancel your service today. (fees may apply in contract is broken)

Client Testimonials

"Customer care group handles 30 of our customer service agents in house and we love the daily reports they provide. Highly recommend this company."
Erica Mitchell
"We were having trouble with retaining and training the right customer service agent. Our sister company uses Customer Care Group and its been a breeze working with them."
John Brown
“We decided to outsource our customer service support agents to Customer Care Group and are impressed by the quality of training they provide."
Lisa Davis